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【FAQ-Guide-n0w】 Who can I contact about my hacked Facebook account?
【FAQ-Guide-n0w】 Who can I contact about my hacked Facebook account?
Posted
Thu, 02 Jan 2025 07:00:20 GMT
by
ellena smith
If your Facebook account has been hacked, it’s critical
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to act quickly to regain access and secure your personal information. While Facebook doesn’t offer direct customer
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service through phone or live chat, the platform provides
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several tools and resources to help users recover hacked accounts. Here’s a detailed guide
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If you're worried about the security of your Facebook account
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1. Use Facebook’s Account Recovery Tool
The primary way to address a hacked account
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Account Recovery Tool
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Step 1:
Visit the recovery page and
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select
My Account Is Compromised.
Step 2:
Enter your email address, phone number
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, or username associated with the account to identify it.
Step 3:
Follow the prompts to reset your
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If the hacker has changed your recovery information, select
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No longer have access to these?
and provide an alternate email or phone number for
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2. Report the Hacked Account
If the recovery tool doesn’t resolve the issue, you can
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report the hacked account directly to Facebook.
Visit the
Hacked
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Account Report Form
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Provide your current email, describe the problem, and
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share any relevant details about the unauthorized activity.
Submit the form to Facebook for
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review.
Once Facebook investigates, they’ll reach out to you via email with further
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3. Verify Your Identity
If you cannot recover your account through
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the recovery tool or report form, Facebook may request identity verification.
Upload a Photo ID:
Submit a clear image of a
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government-issued ID, such as a driver’s license, passport, or national ID card.
Provide Additional Information:
Facebook might also
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ask you to confirm past activity, such as old passwords or the names of trusted contacts.
Once your identity is verified, Facebook will restore
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4. Leverage Trusted Contacts
If you’ve set up Trusted Contacts, they can
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Visit
facebook.com/recover
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Follow the steps to request recovery
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codes from your Trusted Contacts.
Use these codes to verify your identity
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and reset your password.
5. What to Do If You Need More Help
Unfortunately, Facebook does not offer phone
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or live chat support. However, you can seek help through:
Facebook Help Center:
Browse the
Help Center
for troubleshooting
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articles and FAQs related to hacked accounts.
Community Forums:
Use Facebook’s forums to see
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if others have faced similar issues and how they resolved them.
6. Prevent Future Hacks
Once you regain access, take steps to secure
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Enable Two-Factor Authentication (2FA):
Require a secondary login code
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for added security.
Update Your Password:
Create a strong,
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Monitor Login Activity:
Review and end any suspicious
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Update Recovery Information:
Ensure your email and
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Conclusion
While Facebook doesn’t offer direct
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for resolving issues. By acting quickly and following
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